A Look Back at Social Media in 2012: The Year of the User

If you’re watching social media news, you might say that this year was all about transition and growth, and positioning social companies on the brink of taking it to the next level. Up to 11, even. photo from laweekly.com But the bigger story in social media is one that’s unfolding in every channel and for… Continue reading A Look Back at Social Media in 2012: The Year of the User

This is Not About the KitchenAid Tweet

I don’t want to talk about about the KitchenAid debate tweet. I want to talk about how things like this turn us into snarling rubber-neckers and how gross that is. For the record, I’m writing not from an ivory tower but from disgust at my own reactions last night and today, from spending 10 minutes… Continue reading This is Not About the KitchenAid Tweet